Terms & Conditions

Welcome to Kaaf Kapray. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting, browsing, or purchasing from Kaaf Kapray, you agree to these Terms & Conditions, our Privacy Policy, and any other policies posted on our website.

If you do not agree with any part of these terms, please do not use our website.

2. About Kaaf Kapray

Kaaf Kapray is an online fashion and apparel store offering clothing and related products for customers across Pakistan and other available regions.

3. Products & Pricing

  • All products displayed on our website are subject to availability.
  • We reserve the right to modify prices, product descriptions, and product availability at any time without prior notice.
  • We make every effort to display product colors and images accurately; however, slight variations may occur due to screen settings and lighting conditions.

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance.
  • Kaaf Kapray reserves the right to cancel, refuse, or limit any order at our discretion.
  • Customers must provide accurate and complete information during checkout.

5. Payment Terms

We may offer payment methods including:

  • Cash on Delivery (COD)
  • Bank Transfer
  • Easypaisa
  • JazzCash
  • Other approved payment methods

Orders may be processed only after payment verification where applicable.

6. Shipping & Delivery

  • Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.
  • Kaaf Kapray is not liable for delays caused by third-party shipping providers.
  • Customers are responsible for providing accurate shipping information.

7. Exchange Policy

We strive to ensure customer satisfaction.

Products may qualify for exchange if:

  • The wrong item was delivered.
  • The product received is damaged.
  • The product has a manufacturing defect.

Exchange requests must be submitted within the specified exchange period mentioned on our website.

Products must be:

  • Unused
  • Unwashed
  • In original condition
  • With original tags and packaging

8. Return & Refund Policy

Unless otherwise stated, Kaaf Kapray generally offers exchanges rather than refunds.

Refunds may only be considered under exceptional circumstances, including:

  • Non-availability of the ordered product
  • Duplicate payment
  • Verified order fulfillment issues

Approved refunds will be processed according to the applicable payment method.

9. User Responsibilities

By using our website, you agree not to:

  • Use the website for unlawful purposes.
  • Submit false or misleading information.
  • Attempt unauthorized access to our systems.
  • Interfere with website functionality or security.
  • Upload malicious software or harmful content.

10. Intellectual Property

All content on Kaaf Kapray, including:

  • Logos
  • Designs
  • Product Images
  • Graphics
  • Text
  • Branding Materials

is the property of Kaaf Kapray and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without written permission.

11. Limitation of Liability

Kaaf Kapray shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • Website usage
  • Product purchases
  • Service interruptions
  • Technical issues
  • Delayed deliveries

Use of our website is at your own risk.

12. Third-Party Links

Our website may contain links to external websites. Kaaf Kapray is not responsible for the content, policies, or practices of third-party websites.

13. Account Security

Customers are responsible for maintaining the confidentiality of their account information and passwords.

Kaaf Kapray shall not be responsible for unauthorized account access resulting from customer negligence.

14. Changes to Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time.

Updated versions will be posted on this page with the revised effective date.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Pakistan.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Pakistan.

16. Contact Information

For questions regarding these Terms & Conditions, please contact:

Kaaf Kapray

📧 Email: support@kaafkapray.com

🌐 Website: kaafkapray.com

📍 Lahore